SMAP not being generated from faculty deposits - test on staging

Project:RUcore Workflow Management System (WMS)
Version:8.1
Component:Faculty Deposit
Category:bug report
Priority:normal
Assigned:ananthan
Status:closed
Description

SMAPs are not being generated for most faculty deposits on the test system. Testers have uploaded a number of records via faculty deposit and most are missing smaps. Affected collections include Lu Yan, Bela Gupta, Katrina Zwaaf, Neera Sondhi, and Paul Cabelli.

Comments

#1

Assigned to:yuyang» pkonin
Status:active» test

This needs to be tested again. I have had the same problem when this issue was reported, my suspicion is that ABBYY server was malfunctioning when too many simultaneous testings were going on. We need to address the ABBYY concurrent task handling in next release. This morning I tested again and it went fine. -YY

#2

Assigned to:pkonin» yuyang
Status:test» active

This happened again during the test yesterday. I personally created three scholar deposits(Word doc, PDF, and HTML). The PDF's were created by Ablib; but the SMAP never was.

#3

Title:SMAP not being generated from faculty deposits» SMAP not being generated from faculty deposits - test on staging
Assigned to:yuyang» martyb
Status:active» test

We need to watch this bug. It seems like this problem occurs when there is an issue with the PDF server or ABBYY is busy. yang and I did some testing this morning, SMAP was created successfully although file processing appeared to be slower than in the past.

#4

On staging server: Tested upload of .xlxs file from Scholar Deposit ("SOAR"), and after 13 minutes I still do not have smap. The delay or stoppage is occuring at the "Coversheet (pdf) - 2:" stage.

I was able to upload a PDF file and it went through just fine, generated all files quickly and correctly.

#5

On staging server: tested upload of .docx files (2) from Scholar Deposit ("SOAR"). They went through just fine.

#6

Assigned to:martyb» ananthan
Status:test» fixed

#7

Status:fixed» closed

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