Error converting TIFF files when uploading to WMS

Project:RUcore Workflow Management System (WMS)
Component:File Upload Module
Category:bug report

Received the following errors when attempting to upload a TIFF file on staging, created from a dSLR digital camera. These errors did not occur when uploading an image from the same batch in version 8.0:

Presentation (jpeg) - 1:
Error getting image orientation for /workarea/rucore00000002063/51483/master/original-1-00051483.tif -> 1
0-->/workarea/rucore00000002063/51483/master/original-1-00051483.tif TIFF 5184x3456 5184x3456+0+0 8-bit sRGB 31.2MB 0.010u 0:00.000
1-->identify: /workarea/rucore00000002063/51483/master/original-1-00051483.tif: unknown field with tag 40961 (0xa001) encountered. `TIFFReadCustomDirectory' @ warning/tiff.c/TIFFWarnings/891.
2-->identify: /workarea/rucore00000002063/51483/master/original-1-00051483.tif: unknown field with tag 42033 (0xa431) encountered. `TIFFReadCustomDirectory' @ warning/tiff.c/TIFFWarnings/891.
3-->identify: /workarea/rucore00000002063/51483/master/original-1-00051483.tif: unknown field with tag 42034 (0xa432) encountered. `TIFFReadCustomDirectory' @ warning/tiff.c/TIFFWarnings/891.
4-->identify: Tag 42034: Rational with zero denominator (num = 0). `/workarea/rucore00000002063/51483/master/original-1-00051483.tif' @ error/tiff.c/TIFFErrors/557.
5-->identify: /workarea/rucore00000002063/51483/master/original-1-00051483.tif: unknown field with tag 42036 (0xa434) encountered. `TIFFReadCustomDirectory' @ warning/tiff.c/TIFFWarnings/891.

Error converting /workarea/rucore00000002063/51483/master/original-1-00051483.tif to /workarea/rucore00000002063/51483/jpeg/pres-1-00051483.jpeg



WMS ID on staging is 51483


Its getting hard to keep up since testing later in the chain of servers
has caught bugs missed on earlier servers and because we are now
using rep-staging to test bug fixes.

Anyway, for the WMS 8.0.1 patch I was instructed to move back to
using the new ImageMagick install (/usr/local/bin/convert) and it is
currently compiled with the old libtiff3 library not libtiff5 which was
found to fix errors on rep-dev and rep-test.

I will work on compiling libtiff and ImageMagick for both rep-staging
and rep-prod. Until that is complete we probably cannot fully test
the 8.0.1 patch on rep-staging


Thanks for looking into this Dave. Let's try the test again after Dave compiles libtif on rucore-staging.


On rep-staging
- tiff-4.0.6 was installed which gives
- ImageMagick was recompiled and installed it now uses the above

# ldd /usr/local/bin/convert |grep libtiff => /usr/lib64/ (0x00007f931b8ec000)

You can try your tests again.


Status:active» closed

Upload TIFF file and ingested successfully for rutgers-lib:201491 on rucore-staging. ImageMagick and TIFF conversion now work.

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